This is because Microsoft is handling the activation of your free Windows 10 upgrade otherwise. The important thing step in each of those installations: I did an in place improve to Home windows 10 first.
The method under has labored for me on a Home windows 7 desktop (house constructed) and a Windows eight.1 laptop (HP Spectre x360). Volume Licensing prospects have their very own keys which are used to activate their upgrades to Windows 10. Second: you have to be upgrading to the identical version (Home/Pro) and structure (32/64 bit) that matches the Windows 7 (SP1) or 8.1 system you’re updating. First: if you’re not on Windows 7 (with SP1) or Windows 81 there is no such thing as a free upgrade choice to Windows 10. So I adopted the guidelines on the way to upgrade, which meant upgrading to 32 bit windows 10 and then doing a clear set up to go from home windows 10 32 bit to windows 10 64 bit.